WCNA FAQ

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Can I keep my belongings with me during the test session?
Your personal items may not be accessed during the test session. Personal items include: bags, wallets, purses, briefcases, watches, books, beepers, cell phones, electronic organizers and calculators. You should, however, keep your identification with you at all times.

May I bring food or drinks into the testing room?
No. Tobacco products, food, drink, and chewing gum are not allowed in the testing area.

How do I register for the WCNA Exam?
You can register for the WCNA exam after creating a Test Taker account at www.webassessor.com/pai.  

Can I take the Exam at the same time I register?
Not the proctored Exam—the earliest you can schedule your Exam is 72 hours before your desired Exam date/time. Registrants can take the WCNA Practice Exam immediately following registration.

How long does the Exam take?
Candidates are provided two hours (120 minutes) to complete the Exam. An Exam timer indicates the remaining Exam time. A question counter indicates the number of questions answered and total number of questions in the Exam.

A Review Test option allows you to mark questions for review and revisit all questions and answers in the Exam. You may skip questions during the Exam, but it is recommended you complete each question before submitting your Exam for grading. Unanswered questions are marked incorrect. The Practice Exam also includes a two-hour (120 minutes) time limit.

​Is the Exam in English only?
Currently the Exam and Practice Exam are only available in English.

 

On what version of Wireshark is the Exam based?

The Exam was written to focus on protocols and core Wireshark functions and features – the exam questions are not geared towards rapidly-changing Wireshark features/graphical interface elements. We do, however, recommend that you work with and study using the latest stable release of Wireshark if possible.


Where can I take the Exam?
The WCNA Certification Exam is delivered by Kryterion, Inc. Kryterion has hundreds of testing centers around the world. Visit https://www.kryteriononline.com/Locate-Test-Center to locate a Kryterion High-stake Online Secure Testing (HOST) location near you.

What do I get when I pass my Exam?
Within fifteen (15) business days of successfully completing the Exam, Protocol Analysis Institute, Inc. will deliver your WCNA Certification Welcome Kit to the email address provided during your Exam registration.

The Welcome Kit includes:

  •     your WCNA Certificate,

  •     your WCNA Certification ID Number,

  •     your valid certification date details,

  •     WCNA Certification logo files, and

  •     additional information regarding usage of the WCNA logos.


How long is my certification valid?
WCNA Certification status is valid for three (3) years from the date of successful Exam completion. After that three (3) year period, you must take the WCNA Recertification Exam.

How do I take the Practice Exam?
Register for the Practice Exam just as you register for the final Exam. The Practice Exam is available for you to take as soon as you have completed the registration process at https://www.webassessor.com/pai.

Locate the Launch button for your Exam on your Webassessor home page. If you need to stop your Practice Exam for some reason, you may do so simply by closing the Practice Exam window. Any questions you have already answered have been saved for you. If the Practice Exam was interrupted due to technical issues, you may re-launch the Practice Exam by logging into your Webassessor home page and clicking the Launch button. The Practice Exam will resume at the first unanswered question.

You have two hours (120 minutes) of active time to complete the Practice Exam. Please note that the online Practice exam contains the same question bank included in the Wireshark Certified Network Analyst Exam Prep Guide available at Amazon.

How do I prepare for the certification exam?
You can prepare for the WCNA Certification Exam using self-paced learning, instructor-led training, or on-the-job study. We recommend the Wireshark Certified Network Analyst Exam Prep Guide which contains over 300 practice questions. The Wireshark Certified Network Analyst Exam Prep Guide is available through Amazon in both paperback and Kindle format.

 

Chappell University offers online training on Wireshark. Visit https://www.wcnacertification.com/online-self-paced-training-1 for more information on the All Access Pass.

Who created this certification?

In 2007, Laura Chappell, a world-renown network analyst, created the Wireshark Certified Network Analyst (WCNA) certification program. The name of the Wireshark Certified Network Analyst program was changed to simply "WCNA Certification" in 2019. Laura also created Wireshark University -- before Riverbed decided to monetize the Wireshark project. Laura has no connection to the current anyone-can-pay-to-use-the-name version of Wireshark University. You can learn more about Laura Chappell at https://www.chappell-university.com/.

What's the WCNA Exam passing score?
The WCNA Certification Exam is a Pass/Fail exam. You are provided with topics of the questions answered incorrectly on each Exam upon completion of the Exam. The passing score for each examination is calculated by equating the scoring values associated with each question.

I didn’t receive my new WCNA credentials yet. Who should I contact?
Send an email to info@WCNAcertification.com with your contact details. We will follow up and respond as soon as possible.